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Contract Details

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Written by Gabriela Vargas

Overview

All contracts contain a Contract Details page, where you can find contract-specific information.

Access Contract Details

To access Contract Details follow the steps below:

  • Select Contracts from the main navigation

  • Select the applicable contract

View Contract Details by Tab

In Contract Details, select any of the tabs below to drill into a specific category.

All Tabs:

  • Contract ID

Contract_Details_-_Tabs.png

Overview Tab:

  • Customer Information: Name, Phone Number, Email, Driver's License, Payment, Contract Status, Insurance

  • Scheduling & Service Information: Scheduled Pickup, Scheduled Dropoff, Program, Service Advisor, Service Vehicle ID, Repair Order No.

  • Notes: Any notes added to the Customer Profile

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Manage Tab:

  • Summary: Customer, Scheduled Pickup, Estimated Dropoff

  • Vehicle Info: Make, Model, Year, License Plate #, Starting Fuel Level, Starting Odometer, Ending Fuel Level, Ending Odometer, Program, VIN, Stock #

  • Vehicle Issues: Vehicle issues when added to the assigned vehicle

  • Additional Driver Information: Additional driver details when added to the contract

  • Contract Signature

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Billing Tab:

  • Payment Information: Invoice PDF, Customer Info, Balance Due, Credit Card Selection, Split Billing Feature

  • Customer Payment History: Historical Transactions (pending, settled, declined)

  • Invoice: Itemized Charges and Credits

Contract_Details_-_Billing.png
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