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Command Center Overview

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Overview

The Command Center serves as a centralized hub where you can track telemetry-enabled vehicles, view actionable data and alerts, and manage vehicles, contracts, and dealership operations.

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Fleet Map

Vehicles enabled with telemetry services will appear on the Fleet Map.

Understand Fleet Views

  • My Fleet: Shows the location of all vehicles within your fleet, wherever they appear on the map
  • My Location: Shows your dealership location, and any vehicles parked within the vicinity

Change Map Views

  • Change the map view by selecting Map or Satellite at the top-left of the map
  • Expand the map by selecting the box icon at the top-right of the map
  • Zoom in and out of the map by selecting the + or - icons
  • Drill into vehicle, customer, and contract details & access shortcuts by selecting any pin on the map

Vehicles Card

The Vehicles card groups your fleet into the statuses and contains Vehicle alerts:

  • Status
    • Available:  In Prep, Staged, Returned
    • Unavailable: Rented, Hard Hold, Maintenance, Shuttle 
  • Alerts
    • Geofence 
    • Off Lot
    • Expired Registration 
    • Defleet Limit 
    • OEM Recall 

This is also where you

  • Select a status to redirect to the Vehicles page and view any vehicles within that status
  • Select an alert to view details  

Contracts Card

The Contracts card groups contracts in the following statuses:

  • Active: In progress
  • Booked & Pending: Scheduled, scheduled w/ a vehicle assigned
  • Finished Today: Completed today
  • Contract Limit Warning: An alert that quantifies contracts that are approaching a configured contract-length threshold (learn how to configure this alert)

Shortcuts:

  • Select Add at the top-right of the table to quickly create a contract
  • Select any status to redirect to the Contracts page and view any contracts within that status

Schedule Card

Prepare for incoming customers, update incomplete customer profiles, and manage, start, or finish contracts faster with our intuitive one-click-contracting schedule feature, without ever leaving the Command Center.

Command Center - Schedule - All Actions (small w. kabob icon).png

 

Metrics Card

The Metrics card provides the following Key Performance Indicators:

  • Utilization %
  • Contract Length
  • Net to Dealership (only visible to users with Admin permissions)

Shortcuts:

  • Select any of the metrics to redirect to the corresponding reports: Utilization, Contracts, and Transactions (requires the View Reports permission)

 

 

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