If your dealership is configured to charge customers for fuel, daily rates, or other loaner related expenses, you can expect to receive a monthly reimbursement check from Dealerware. The reimbursement amount includes funds collected from the customer and disbursed to Dealerware in that calendar month, minus transaction fees.
Transaction details can be found in the "Transactions Report" available in My.Dealerware.com. The monthly reimbursement check includes the total Amount minus the total Transaction Fee* for transactions with a Disbursement Date in the corresponding calendar month.
Here is an example:
Customer 123 returns their loaner vehicle and finishes their loaner contract on October 31st. Upon vehicle return, you see the customer has used 2 gallons of fuel and therefore, they are charged $10 in fuel charges. The $10 transaction is successful and settles on November 1st. Those funds are then disbursed into the Dealerware Braintree Marketplace holding account on November 2nd.
The dealership would be reimbursed the amount ($10) minus the transaction fee ($0.59) in the November reimbursement check.
*Dealerware uses Braintree Marketplace as our credit card processor and therefore passes through their transaction fees. Those fees are 2.9% plus $0.30 per transaction. Transaction fee example for a $10 charge:
Reimbursement amount = ($10-($10*0.029))-$0.30
Reimbursement amount = $9.41