If an employee has left your dealership, we recommend you deactivate their account to prevent access to Dealerware Web and Mobile.
To deactivate an employee:
- Search for and select the employee
- Click Account Settings
- Click the red Deactivate Account button
- Click Deactivate
To verify the employee has been deactivated, refresh the page. The account settings will show as deactivated.
To reactivate an employee:
- Search for the employee after clicking the Show Inactive Accounts toggle
- Click Account Settings
- Click Activate Account
- Click Activate
If you are creating an employee and receive an “Employee Already Exists” message, check your inactive employees list to restore permissions and roles for that employee.