"Tolls Incurred" include all tolls that were reported to Dealerware in the previous calendar month. The tolls incurred invoices will include all toll types including:
- Contract Tolls: Tolls incurred by and collected from your customer.
- Non-Contract Tolls: Tolls incurred by a vehicle in Dealerware while not under a loaner contract.
- Late Tolls: Tolls reported to Dealerware greater than 10 days after the customer's contract finish date. These tolls will not be charged to your customer automatically. To recover these tolls, add a manual charge to the customer's loaner contract via the pricing section.
The invoice will be emailed to your AP contact the first week of the following month. A detailed report of tolls incurred is available in My.Dealerware.com > Reports section > Tolls report.
If you need access to reports, please contact your Dealerware Admin or submit a request to Dealerware Support.
Please note: If a toll charge has been refunded to a customer, your dealership is liable to cover the toll charge.