Unless your Customer Agreement is longer than 10 pages, it is unlikely that the size of the file will be greater than 5MB.
Follow these steps for some quick tips on keeping file size low:
- Make sure the file type is a .PDF and not an image (go here for more info)
- Try scanning again, you may be able to reduce the quality to minimize file size
- Confirm you are uploading the right type document (click here for an example)
If you need further assistance, send an email to firstname.lastname@example.org with your Customer Agreement file.