What is the Open Contract section?
The Open Contracts section is found on Dealerware Web’s Dashboard and allows you to view a list of vehicles currently with a customer and the associated information about that contract.
How do I use the Open Contracts Section?
Open Contracts are listed along with current customer information, service advisor, repair order, and days on contract. If the repair order field is blank, the number was not entered while starting a contract in Dealerware Mobile.
By using the menu button to the top right of the Open Contracts section you can sort by column, hide columns, or export the data. You can only sort by one column at a time.
Use the open contracts section to sort by Days on Contract. Identify why vehicles are on contract for long durations... will the customer not return the vehicle? Are they waiting for a part to ship?