When a customer returns their vehicle, you can finish a contract in Dealerware Mobile or Dealerware Web.
It is recommended that you finish all contracts in Dealerware Mobile to utilize the camera feature when documenting vehicle issues.
To finish a Contract in Dealerware Web:
- Search and select the relevant contract
- Select Details Tab > Finish Contract
- Enter the ending fuel and mileage. If you use Connected Car Services, Dealerware automatically updates fuel and mileage
- Select Finish
- Review the vehicle data
- Select Confirm
Please note that customers will not be automatically charged at contract close, but instead, an unsettled balance will be created. Dealerships must charge the customer for the unsettled balance in Dealerware Web.