By default, Dealerware only charges a customer's payment on finished contracts.
The only time a pre-authorization occurs is if your dealership charges a vehicle daily rate.
Vehicle Daily Rate Pre-Authorization
When charging a vehicle daily rate, Dealerware will preauthorize the payment method on file for the estimated amount depending on the scheduled pickup and dropoff times. For example:
Vehicle Daily Rate: $50
Scheduled Pickup: 4/10/2020 12:00PM
Scheduled Return: 4/12/2020 12:00PM
Authorization Amount: $100*
Scheduled pickup and dropoff times are selected when creating a contract in Dealerware Mobile or Dealerware Web.
If you extend the scheduled return date on a started contract, this will pre-authorize the payment method again for $50* per each day extended.
*The total amount being authorized may be higher depending on your tax settings in Customer Expenses.