If it seems that Dealerware Mobile or Dealerware Web are not working correctly, check the following:
In Dealerware Mobile:
- Confirm that your device and operating system can support Dealerware Mobile
- Confirm that you are using the most up to date version of Dealerware Mobile
- Confirm that you are on a wifi or data enabled device
In Dealerware Web:
- Use Google Chrome as the web browser
- Confirm Dealerware popups are enabled
- Clear the web browser's cache
- Configure your Firewall settings to allow Dealerware - ask your IT department about whitelisting:
https://my.dealerware.com