There’s never been a better time to rethink your entire loaner fleet. With Dealerware’s Vehicle Groups & Pricing, reimagine your entire feet to create a custom loaner program that enables you to achieve maximum cost recovery while increasing CSI.
With our new Vehicle Groups & Pricing features, you are able to:
- Organize vehicles into product tiers or by use-cases
- Create personalized customer experiences
- Improve fleet utilization and optimize cost recovery
- Introduce new offers (like extended test drives!) and set special prices for VIP customers
Learn how to use Vehicle Groups and see specific configuration examples by watching the webinar recorded on 09/17/2020.
Top Questions & Answers from the Webinar
What are the monthly costs or fees for this service?
The Vehicle Groups feature is available to all Dealerware customers for no additional charge while in beta.
Can I change a vehicle group when a car is in a rented status?
No. This is to prevent important settings such as cost recovery from changing for a customer in a started contract.
Is the option to enable or disable collecting a customer credit moved to vehicle groups?
Yes. When editing a vehicle group, the first option in Cost Recovery is to enable collecting a customer credit card. If this is enabled for at least one vehicle group, all customer profiles will be required to have a credit card in Dealerware Mobile.
Can I start a contract for a customer in Dealerware Mobile, regardless of which vehicle group a vehicle is in?
In Dealerware Mobile, you can see the Vehicle Group assigned to a vehicle so you can assign customers accordingly. The only qualification relating to a customer is driver minimum age, which can now be set on a per Vehicle Group basis.
When using the Daily Rate feature, is there a grace period for calculating daily charges?
No. Dealerware counts each day as a 24 hour period based on the actual pickup and actual drop-off listed on the contract. So if a contract length is 25 hours, this would count as two contract days.