If you are a Toyota dealership subscribed to Connected Car Services, any vehicle uploaded to Dealerware will be enrolled automatically with the service.
If you are a Lexus dealership subscribed to Connected Car Services, LCCS program vehicles will be enrolled automatically with the service. Certain exceptions apply to older Lexus models which will require a Connected Car Device to be installed instead.
Within 1 to 2 business days, you will see the vehicle marked as “Connected” under “CCD Status” in the Vehicles section of Dealerware Web.
If the vehicle is marked as “Disconnected” after two business days:
- Position the vehicle outside with a clear path to the sky (not blocked by trees, canopies, etc.)
- Turn the vehicle ignition on
- Turn the vehicle ignition off after 5 minutes
If the vehicle still shows “Disconnected” in Dealerware Web, contact support@dealerware.com.