Credit Card Hold amounts are set by Vehicle Group. Credit Card Holds will apply to any contract started based on the vehicle's associated Vehicle Group configuration.
The Credit Card Hold amount is applied to the customer’s contract balance upon contract finish and charge. Any unused funds are released to the customer’s credit card.
- No Credit Card Hold
- Estimated Charge (default)
- Security Deposit
No Credit Card Hold:
No hold will be placed on the customer’s credit card.
When charging a vehicle Daily Rate, Dealerware will place a Credit Card Hold for the estimated number of days based on the scheduled pickup and dropoff times multiplied by the Daily Rate. For example:
- Vehicle Daily Rate: $50
- Estimated Days: 2 days
- Scheduled Pickup: 6/10/2021 12:00 PM
- Scheduled Dropoff: 6/12/2021 12:00 PM
- Credit Card Hold Amount: $100
If you extend the scheduled dropoff date on a started contract, this will pre-authorize the payment method again for the set Daily Rate, multiplied by the days extended.
Place a Credit Card Hold in an amount specified by your dealership. Security Deposits are customizable by Vehicle Group and are typically used to cover incidentals.
For example, Vehicle Group A has a Security Deposit set to $50. At contract start, a $50 hold was placed on the customer’s credit card. At contract finish, the customer incurred $45 of fuel. A $45 charge will be placed on the customer’s credit card and $5 will be returned.