Toll Management
Overview, Financials, & General Questions
How it Works
- How does Dealerware Toll Management work?
- When are tolls collected and reimbursed the dealership?
- How do I setup Dealerware Toll Management?
- Can I repurpose a toll tag / transponder?
- How do I deactivate a toll tag/transponder?
- Are tolls charged at the discounted rate or cash rate?
Paper Citations
General Questions
- How do I order more toll tags?
- Can a customer use their own EZpass or toll tag/transponder?
- What happens if a toll tag is stolen?
- Is there a toll report available?
- Do I have to deactivate a toll tag if I plan to discard it?
- What happens if a vehicle goes through a toll and is not under contract with a customer?
Financials
- How is my dealership reimbursed for customer toll charges?
- When does my customer get charged for a toll?
- How is my customer notified of a toll charge?
- How do I refund a toll charge?
- What happens if a customer's credit card is declined for a toll charge?
- Where can I find a receipt for a toll charge(s)?