Dealerware Web
Features, Functionality and Best Practices
Overview
Dashboard
- Dealerware Web Command Center
- What information can I find on the Dealerware Web Dashboard?
- How do I use the Fleet Map in Dealerware Web?
- How do I use the Fleet Status widget in Dealerware Web?
- What are KPIs?
- How do I use the Vehicles Not Under Contract section of the Dashboard?
Customers
- Delete a Customer Profile
- Add a Customer Profile in Dealerware Web
- Adding or Editing Customer Details
- Manage Customer Profiles: Add and Delete Payment Methods
- How do I set a customer's preferred language in Dealerware Web?
- Where can I find a list of customer-specific contracts in Dealerware Web?
Reservations
Contracts
- How do I finish a contract in Dealerware Web?
- How do I edit contracts in Dealerware Web?
- How can I create and modify reservations in the calendar?
- How do I add a Repair Order Number to a Contract?
- What's Calendar and how does it work?
- How do I improve my average Length of Contract KPI?
Vehicles
- How do I add a color attribute to a vehicle?
- How do I search for or add a new vehicle in Dealerware Web?
- What information is included in Vehicle Details?
- How do I update Vehicle Information in Dealerware Web?
- How do I remove a vehicle from my fleet?
- How do I print vehicle QR codes?
Employees
Reporting
Settings
- How do I change my preferred language?
- What is a Driver Agreement, and how do I manage it?
- How do I make sure my Driver Agreement file is in .PDF format?
- What are Agreement Terms and how do I manage them?
- How do I configure Agreement Terms in multiple languages?
- How do I bulk upload my fleet?
Programs
- What is a Daily Rate and how do I configure it?
- What are Agreement Terms and how do I configure them?
- How do I assign vehicles to a Program?
- How do I configure or edit a Program?
- What is VINs to Multiple Programs and how does it work?
- What are Programs, and how do I create or remove a Program?
Customer Transactions
- How do I charge a customer in Dealerware Web?
- How do I refund a customer in Dealerware Web?
- How do I split a bill and charge the Additional Payer?
- How can I view the status of my customer's payment?
- What's the difference between a Warranty Invoice and Split Billing?
- Why was my customer's card declined?