Dealerware Web
Features, Functionality and Best Practices
Overview
Dashboard
Customers
- How do I create a new customer?
- How do I search for an existing customer?
- How do I update a customer profile?
- Can I add a customer to a "Do Not Rent" list?
- Can I email or print a loaner agreement for my customer?
- Where can I find my customer's insurance information?
Contracts
Vehicles
Customer Transactions
- Is my customer's information secure?
- How do I delete credit card information from Dealerware?
- Where can I find the customer's receipt?
- What are unsettled balances and how do I manage them?
- What should I do if a credit card charge has declined?
- Why was my customer's credit card declined?