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Features, Functionality and Best Practices
What is Dealerware Web?
How do I access Dealerware Web?
What browser should I use to access Dealerware Web?
Can I use Dealerware Web on a mobile device?
Who should use Dealerware Web?
Does Dealerware have training available?
What information can I find in the Dashboard?
How should I use the Dashboard?
How do I use the Fleet Map?
How do I create a new customer?
How do I search for an existing customer?
How do I update a customer profile?
Can I add a customer to a "Do Not Rent" list?
Can I email or print a loaner agreement for my customer?
Where can I find my customer's insurance information?
Where can I find Contract information?
How can I create a Warranty Invoice?
Can I make changes to a contract?
How do I add a vehicle to my loaner fleet?
How do I resolve the error "Unable to look up vehicle details for VIN"?
Can I upload my fleet rather than adding vehicles individually?
How do I deactivate an employee?
How do I update an employee's permissions?
What permissions should my employees have?
How do I add an employee to Dealerware?
Is there training on each report?
What reports are available to me?