Dealerware Web
Features, Functionality and Best Practices
Overview
Dashboard
- How does the new Dashboard work? (Beta)
- What information can I find on the Dealerware Web Dashboard?
- How do I use the Fleet Map in Dealerware Web?
- How do I use the Fleet Status in Dealerware Web?
- What are KPIs?
- How do I use the Vehicles Not Under Contract section in Dealerware Web?
Customers
Reservations
Contracts
- What's Calendar and how does it work?
- How do I improve my average Length of Contract KPI?
- How do I start a contract using Dealerware Web?
- How do I add an Additional Driver to a contract using Dealerware Web?
- Can I start a contract using Dealerware Web but obtain a customer signature on a printed copy?
- How do I finish a contract using Dealerware Web?
Vehicles
- How do I add a color attribute to a vehicle?
- How do I search for or add a new vehicle in Dealerware Web?
- What information is included in Vehicle Details?
- How do I update Vehicle Information in Dealerware Web?
- How do I remove a vehicle from my fleet and find it again?
- How do I print vehicle QR codes?
Employees
Reporting
Settings
- I'm a Dealerware user, how do I change my preferred language?
- What is a Driver Agreement, and how do I manage it?
- How do I make sure my Driver Agreement file is in .PDF format?
- What are Agreement Terms and how do I manage them?
- How do I configure Agreement Terms in multiple languages?
- How do I bulk upload my fleet?
Vehicle Groups
- What is VINs to Multiple Groups and how does it work?
- What are Vehicle Groups and how do I configure them?
- What is Multi-Agreements, and how do I configure it?
- What are Rates by Model and how do I configure them?
- How does Auto-Fleeting Rent-a-Toyota Program Vehicles work (Toyota)?
- How does Auto-Fleeting LCCS Program Vehicles work (Lexus)?
Customer Transactions
- How do I charge a customer in Dealerware Web?
- How do I refund a customer in Dealerware Web?
- How do I split a bill and charge the Additional Payer?
- How can I view the status of my customer's payment?
- What's the difference between a Warranty Invoice and Split Billing?
- Why was my customer's card declined?