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  3. Customer Transactions

Customer Transactions

  • How do I charge a customer in Dealerware Web?
  • How do I refund a customer in Dealerware Web?
  • How do I split a bill and charge the additional payer?
  • How can I view the status of my customer's payment?
  • What is the difference between a Warranty Invoice and Splitting a Bill??
  • Why was my customer's card declined?
  • How do I update a customer's payment method?
  • What are unsettled balances and how do I manage them in Dealerware Web?
  • Where do I find the customer's receipt in Dealerware Web?
  • How do I configure a Credit Card Hold?
  • What determines a Credit Card Hold amount?
  • How do I delete credit card information from Dealerware?
  • Why did I receive the error "The adjustment will be applied in 48 hours"?
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