Overview
Vehicle Condition documents damage on an individual vehicle. Entries on vehicle condition can be added or resolved at any time. We advise dealers to perform a vehicle walk around with the customer during the Start-Contract and Finish-Contract workflows to document any vehicle damage.
Add Vehicle Condition
Dealerware Web
Select Vehicles from the main navigation
Search for and select the applicable vehicle
In the Vehicle Condition section, select the Add button
Enter a detailed description of the vehicle's condition
Select Save Changes
Dealerware Mobile
Select Vehicles from the bottom navigation
Search for and select the applicable vehicle
Proceed to the Vehicle Details page. If the vehicle is Rented, you will need to select Manage Vehicle to reach Vehicle Details
If it's the first Vehicle Condition entry, select Add Vehicle Condition. If there are existing Vehicle Condition entries, select Vehicle Condition and then Add Vehicle Condition
Enter a detailed description of the vehicle's condition
Select Add Image to attach photos from your photo library or take pictures with your device's camera
Select Save
Resolve Vehicle Condition
Dealerware Web
Select Vehicles from the main navigation
Search for and select the applicable vehicle
Expand the Vehicle Condition section
Select the Vehicle Condition you wish to resolve
Enter a description of the resolution
Select Resolve Issue
Dealerware Mobile
Select Vehicles from the bottom navigation
Search for and select the applicable vehicle
Proceed to the Vehicle Details page. If the vehicle is Rented, you will need to select Manage Vehicle to reach Vehicle Details
Select Vehicle Condition and locate the entry you wish to resolve
Select Mark Resolved