If you are a Toyota or Lexus dealership, Connected Car Services does not require device installation. Learn more here.
To verify connectivity of Connected Car Services you first need to physically install the Connected Car Device [CCD] in the vehicle.
Once the CCD is physically installed, you will check connectivity by following these steps:
Search and select the relevant vehicle
Select Event History
Look for Ignition Off in Event Type column
The Event Created timestamp should match the time the ignition was turned off after installation.
If an Ignition Off event is not present in this table, reinstall the CCD.
Once connectivity is verified, complete your Connected Car Services setup by confirming mileage and fuel.