Dealerware offers a variety of permissions so you can align responsibilities appropriately for each employee.
If you aren't sure which to assign, feel free to use our recommended settings:
| Employee Role | Dealerware Permission |
| General Manager | All except: -Designate an employee as a Service Advisor |
| Operations or Service Director & Managers | |
| Loaner Managers & Coordinators | |
| Service Advisor | -Add a customer to the do not "Do Not Rent" list -Designate an employee as a Service Advisor -Add additional charges and refund customers |
| Concierges & Porters | No added permissions |
| Cashiers | -Add additional charges and refund customers -Add a customer to the do not "Do Not Rent" list* |
| Finance / Accounting / Controller | -Add additional charges and refund customers |
Note: Only Dealership admins have the ability to adjust employee roles.
*Based on service manager discretion. By enabling this for a Cashier, they are able to restrict new contracts from being made for customers with outstanding balances.
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