Dealerware offers a variety of employee permissions so you can align responsibilities appropriately for each employee. Only Dealership admins have the ability to adjust employee roles.
If you aren't sure which to assign, feel free to use our recommended settings:
| Employee Role | Dealerware Permission |
| General Manager | All except: -Designate an employee as a Service Advisor |
| Operations or Service Director & Managers | |
| Loaner Managers & Coordinators | |
| Service Advisor | -Add a customer to the do not "Do Not Rent" list -Designate an employee as a Service Advisor -Add additional charges and refund customers |
| Concierges & Porters | No added permissions |
| Cashiers | -Add additional charges and refund customers -Add a customer to the do not "Do Not Rent" list* |
| Finance / Accounting / Controller | -Add additional charges and refund customers |
*Based on service manager discretion. By enabling this for a Cashier, they are able to restrict new contracts from being made for customers with outstanding balances.