Valet transforms the customer experience, driving high Customer Satisfaction Index (CSI) and utilization rates by delivering vehicles directly from your dealership to the customer's doorstep.
Dealerware's Valet feature lets you create and carry out the following task types:
- Service Pickup: Involves picking up a customer's vehicle for service and providing them with a loaner vehicle. This task marks the start of a contract.
- Service Drop-off: Involves returning the customer's vehicle to the customer and the service loaner vehicle back to the dealership. This task marks the end of a contract.
Enabling Valet at Your Dealership
Configure Settings in Dealerware Web
- Log in to Dealerware Web
- Select Settings from the main navigation
- Select Location
- Select Preferences
- Select the checkbox next to Enable Valet Tasks
- Select Save
Prepare Dealerware Mobile for Task Execution
- Update your iOS or Android app to version 3.0.6
- Log out of the Dealerware app then log back in to access the feature