What is a transaction fee?

Transaction fees are pass through fees applied to each transaction by Dealerware's payment processor, Braintree Marketplace.  Braintree's fees are 2.9% plus $0.30 per transaction. Below is a Transaction fee example for a $10 charge:

Customer 123 returns their loaner vehicle and finishes their loaner contract on October 31st. Upon vehicle return, you see the customer has used 2 gallons of fuel and therefore, they are charged $10 in fuel charges. The $10 transaction is successful and settles on November 1st. Those funds are then disbursed into the Dealerware Braintree Marketplace holding account on November 2nd.

The dealership would be reimbursed the amount ($10) minus the transaction fee ($0.59) in the November reimbursement check.

Reimbursement amount = ($10-($10*0.029))-$0.30
Reimbursement amount = $9.41

For questions on a reimbursement check status or amount, please contact our finance team at finance@dealerware.com.