Dealerware

Dealerware issues reimbursements monthly for funds successfully charged to customers and disbursed to Dealerware in the previous calendar month, minus the <a href="https://support.dealerware.com/hc/en-us/articles/360022532374-What-is-a-transaction-fee-" target="_blank">transaction fees</a>.

Depending on the Dealerware services your dealership is utilizing, you may receive any of the following reimbursements:

<a href="https://support.dealerware.com/hc/en-us/articles/360022444773-When-are-tolls-collected-from-customers-and-reimbursed-to-the-dealership-" target="_blank">Tolls</a> incurred by customers in the previous calendar month

Vehicle-related <a href="https://support.dealerware.com/hc/en-us/articles/360060364373-How-do-I-add-taxes-and-custom-fees-to-a-Vehicle-Group-" target="_blank">expenses</a> (E.g: Daily rate, cleaning fee, etc...)

<a href="https://support.dealerware.com/hc/en-us/articles/360022532294" target="_blank">Chargebacks</a>

- <a href="https://support.dealerware.com/hc/en-us/articles/360022444773-When-are-tolls-collected-from-customers-and-reimbursed-to-the-dealership-" target="_blank">Tolls</a> incurred by customers in the previous calendar month
- Recovered fuel costs
- Vehicle-related <a href="https://support.dealerware.com/hc/en-us/articles/360060364373-How-do-I-add-taxes-and-custom-fees-to-a-Vehicle-Group-" target="_blank">expenses</a> (E.g: Daily rate, cleaning fee, etc...)
- <a href="https://support.dealerware.com/hc/en-us/articles/360022532294" target="_blank">Chargebacks</a>

Reimbursements will be issued mid-month via direct deposit (<a href="https://support.dealerware.com/hc/en-us/articles/360037702913-Where-can-I-find-the-ACH-Request-Form-" target="_blank">ACH</a>). A corresponding report can be found in Dealerware Web's Revenue report. All checks and deposits are issued by "Dealerware" or "Silvercar Retail Automotive."

Learn about the Dealerware Reimbursement Process

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Learn about the Dealerware Reimbursement Process

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Reimbursements