To successfully install the Connected Car Device [CCD] in your vehicle, you'll need to:
- Add Vehicle to Dealerware
- Properly Position Vehicle
- Physically Install the CCD
Add Vehicle to Dealerware
For a CCD to work for your courtesy vehicle, it first needs to be added to Dealerware. To review this process click here.
Unsure if the vehicle has been added already? Search for the vehicle in Dealerware Mobile or Dealerware Web.
Properly Position Vehicle
Additionally, you will want to make sure the vehicle is properly positioned. The CCD will use cellular data to integrate with Dealerware and needs a strong connection during installation.
Position the vehicle outside and with a clear path to the sky.
The vehicle cannot be located in or under a:
- Service Drive
- Any other obstruction
Physically Install the CCD
After positioning the vehicle, you are ready to install the CCD by plugging it into the OBDII port located under the steering wheel:
- Turn ignition off
- Connect CCD to OBDII port
- Turn ignition on
- Keep ignition running for 15 minutes