Overview
The Remittance Report breaks down the full payment journey, from total payments collected to the net amount remitted to your dealership. You'll see exactly how revenue flows through the system, including platform fees, disputes, and detailed categorization across daily rates, fuel, adjustments, tolls, fees, mileage, and taxes. Use the Remittance Report to understand the remittance sent to your dealership each week or month, depending on your frequency plan.
The Remittance Report can be filtered by Date, Contract ID, and Contract Finish Date.
Learn how to download reports here. Learn how to filter reports here.
Only employees with "View Reports" employee permissions can access Dealerware Reports.
Please note there is approximately a 1 hour data sync delay for data to populate on reports. Recent transactions will take time to populate on this report.
Understanding the Summary Cards
At the top of the report, there are summary cards that give you a snapshot view of revenue categories and an understanding of the makeup of your remittance. Keep in mind that these summary cards will update if you alter the page filters for date, contract ID, or contract finish date.
- Total Payments - The amount successfully transacted on our platform. This is not the amount Dealerware invoices you or the amount of your remittance.
- Platform Fee - Processing fees and dispute fees that are deducted from Total Payments
- Net to Dealership - The amount paid to your dealership after all platform fees and adjustments are applied. This amount sometimes differs from remittance. See the FAQ section.
- Total Disputes - The dollar amount disputed by customers after their transaction is successfully completed. Please note this amount may fluctuate depending on whether the dispute was won or lost.
- Daily Rate = Rate Charge + Rate Adjustment
- Total Fuel = Fuel Charge + Fuel Adjustment + Fuel Service Adjustment + Fuel Service Charge
- Total Adjustments = Generic Adjustment + Damage Adjustment + Cleaning Adjustment + Warranty Adjustment + Ticket Adjustment
- Total Tolls = Toll Charge + Toll Adjustment
- Total Fees = Facility Fee + Trip Fee + Road Safety Fee + Rental Fee + Recovery Fee + Transportation Fee
- Total Excess Mileage = Odometer Charge + Odometer Adjustment
- Total Tax = City Tax + Sales Tax + County Tax + Luxury Tax + Venue Tax + Rental Tax + Tourism Tax + State Vehicle Tax
Understanding the Tabular Reports
Revenue Allocation Report (All Transactions with Categories)
This report provides a comprehensive list of all contract-level transactions and transaction disputes with all major revenue categories included. Each line on the report represents an aggregate of transactions for a single contract on a single day. Therefore, a contract with multiple transactions occurring on different days will display on the report more than once.
This report includes both finalized and unfinalized transactions.
- Finalized Transactions
- Transactions that have completed the weekly or monthly remittance process
- Funds have been disbursed to the dealership
- You may need to apply the Date filter to retrieve historical finalized transactions within a specific timeframe
- Unfinalized Transactions
- Transactions that have not yet gone through the remittance process
- Data may still change
Revenue Allocation Report (Finalized Transactions Only)
A filtered version of the report showing only finalized transactions and disputes with all detailed revenue categories (e.g., all tax types will get their own column.)
These transactions reflect amounts already remitted to the dealership.
Revenue Allocation Report (Unfinalized Transactions Only)
A filtered version of the report showing only unfinalized transactions and disputes with all detailed revenue categories (e.g., all tax types will get their own column.)
These transactions are still subject to reconciliation and may be updated prior to the next remittance cycle.
Available transaction fields include the following:
- Rate Charge
- Rate Adjustment
- Fuel Charge
- Fuel Adjustment
- Fuel Service Charge
- Fuel Service Adjustment
- Odometer Charge
- Odometer Adjustment
- Toll Charge
- Toll Adjustment
- Ticket Adjustment
- Cleaning Adjustment
- Damage Adjustment
- Warranty Adjustment
- Generic Adjustment
- Transportation Fee
- Facility Fee
- Road Safety Fee
- Trip Fee
- Rental Fee
- Recovery Fee
- Rental Tax
- Sales Tax
- State Vehicle Tax
- Tourism Tax
- Venue Tax
- Event Tax
- Luxury Tax
- County Tax
- City Tax
- Platform Fee
- Net to Dealership
FAQs
Why is my remittance payment lower than my net to dealership amount?
If your dealership had a negative balance in your net to dealership amount in a previous remittance period, that amount will be deducted from the next remittance period with a positive net to dealership amount, which will lower your overall remittance for that month. For example, if you had -$100 net to dealership amount in the previous period and $200 net to dealership in the current period, your remittance for the current period will be $100 (-100 + 200 = 100)
What would cause a negative net to dealership amount?
Customer refunds on transactions have been remitted and disputes can cause the net to dealership amount to be negative. This negative balance affects your next remittance payment.
How are disputes factored into my remittance?
Disputes are automatically considered a negative amount while we are fighting the dispute. We charge a $15 dispute fee (21.43 CAD) that is factored into your platform fees. If the dispute is won, the amount of the dispute is added back to the net to dealership amount as a positive amount. Even if the dispute is won, the $15 dispute fee will remain.