Overview
Dealerware Reservations lets you unlock rental programs, gain visibility into scheduling, and enhance the customer experience at the dealership by assigning a customer to a Program for a select period of time.
Book a Reservation
- Select Contracts from the main menu (alternatively, you may begin from a complete customer profile)
- Select Add Contract
- In New Reservation, assign the customer by using the search bar (applies to existing Customer Profiles only)
- Set the Pickup & Dropoff date & time
- Assign the Program
- Assign the Service Advisor (select None if one does not apply)
- Add the Repair Order and Service Vehicle ID (optional)
- Select Save Reservation
If there are no vehicles available within the chosen Program for the duration of the contract, Dealerware will alert you. You may overbook the program as needed or select a new program.
After saving the reservation, you can proceed to contract creation by selecting View Reservation Details or you can locate the reservation at a later date and create a contract.