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Accounting

Invoices and Reimbursements

Invoicing

  • What is included on my Dealerware monthly invoice?
  • What are the invoice payment options available to my dealership?
  • How do I update my billing information?
  • What are "Tolls Incurred" on the invoice?
  • Where can I obtain a W-9 form?

Reimbursements

  • What is the Dealerware reimbursement process?
  • What is a chargeback?
  • What is the impact of a chargeback to my dealership?
  • Where can I find the ACH Request Form?
  • When are tolls collected from customers and reimbursed to the dealership?
  • What is a transaction fee?
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