Accounting
Invoices, Reimbursements, & Customer Transactions
Invoicing
- Where can I obtain a W-9 form?
- How do I update my billing information?
- What are the invoice payment options available to my dealership?
- What is the Dealerware invoicing process?
- What is included on my Dealerware monthly invoice?
- What are "tolls Incurred" on the invoice?
Reimbursements
Customer Transactions
- Is my customer's information secure?
- How do I delete credit card information from Dealerware?
- Where can I find the customer's receipt?
- What are unsettled balances and how do I manage them?
- What should I do if a credit card charge has declined?
- Why was my customer's credit card declined?