Overview
Dealerware makes it easy to view booking, vehicle, and service info, view or add notes, manage Additional Drivers and preview credit card hold amounts during the finish-contract workflow.
Finishing a Contract
How do I finish a Contract using Dealerware Mobile?
There are two ways you can finish a contract using Dealerware Mobile:
1. Locate and finish the contract from Daily Schedule
- Select Schedule from the main navigation
- Locate the applicable reservation in a Dropoff status
- When prompted to finish the contract, select Yes to redirect to Reservation Overview
- See: Begin Vehicle Return below for next steps
2. Locate the vehicle and finish the contract from Vehicles
- Select Vehicles from the main navigation
- Input vehicle details or select the vehicle from the list below
- When prompted to finish the contract, select Finish Contract to redirect to Reservation Overview
- See: Begin Vehicle Return below for next steps
Begin Vehicle Return
- In Reservation Overview, select Begin Vehicle Return
- In Vehicle Usage Data, input the ending Fuel Level and Odometer Reading (if you use Connected Car Services, fuel, and odometer values will update automatically)
- Select Save
- In Review, add any Vehicle Issues (documented issues will appear on the Driver Agreement)
- Select Finish Contract
- In Payment, select Charge Now to process payment or Charge Later to create an Unsettled Balance).
- Inform the customer that they will receive a copy of their Driver Agreement via text (in the United States) or email (in Canada).