Managing Contracts
By Gabriela1 author65 articles
- Starting a Contract
- Contract Status Definitions
- Creating a Contract
- Booking a Reservation Without Starting the Contract
- Finishing a Contract
- Cancel a Started Contract
- Generate a Quote
- Printing/Emailing a Driver Agreement
- Adding a Purchase Order Number to a Contract
- Adding an Additional Driver to a Contract
- Customer VIN Validation
- Obtaining a Customer's Signature Outside of Dealerware
- Renewing Contracts Open for 30+ Days
- Create a Non-Revenue or Internal Contract
- Mercedes-Benz Paragon Reimbursement - Dealerware Instructions
- Book a Reservation Using Dealerware Mobile
- Learn How to Use Quick Contracting in Dealerware Mobile
- Learn How to Use Contactless Contracting in Dealerware Mobile
- Create a Contract in Dealerware Mobile
- Download the Dealerware App & Learn Which Devices are Compatible
- Assign Additional Drivers to a Contract in Dealerware Mobile
- Update Your Dealerware App
- Start a Contract or Cancel a Reservation in Dealerware Mobile
- Finish a Contract in Dealerware Mobile
- Determine the Dealerware Mobile App Version on Your Device
- How to enable automated Mobile Check-In
- Scheduled Mobile Check-in
- How to use Mobile Check-in
- Add or Edit Customer Details Using Dealerware Mobile
- How Customers opt-in to receive Mobile Check-In links
- Learn How a Customer Can View the Full Driver Agreement in Dealerware Mobile
- View Your Daily Schedule in Dealerware Mobile
- Switch Between Dealership Locations in Dealerware Mobile
- Charge a Customer
- Postpone Charging When Finishing a Contract (Mobile Only)
- Charge a Customer for Tolls in Dealerware Web
- Learn When a Customer is Charged for Tolls
- Managing Off-Platform Invoices/Charges
- Update a Customer's Payment Method
- View the Reason for a Declined Card Transaction
- Releasing Credit Card Holds
- Refund a Customer
- View Customer Payment Status
- Learn What a Customer Sees on their Bank Statement
- Edit the Daily Rate on an Invoice
- Create Manual Payment Records for Revenue Reporting
- Learn How a Warranty Invoice Differs from Split Billing
- Manage Warranty Invoices
- Additional Payers & Split Billing
- Error: "The adjustment will be applied in 48 hours"
- Track External Deposits on PDP Agreements
- Manage Unsettled Balances Resulting from Split Billing
- Learn about Unsettled Balances and How to Manage Them in Dealerware Web