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Finish a Contract in Dealerware Mobile

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Written by Gabriela Vargas

Overview

Dealerware makes it easy to view booking, vehicle, and service info, view or add notes, manage Additional Drivers and preview credit card hold amounts during the finish-contract workflow.

Finishing a Contract

How do I finish a Contract using Dealerware Mobile?

There are two ways you can finish a contract using Dealerware Mobile:

1. Locate and finish the contract from Daily Schedule

  • Select Schedule from the main navigation

  • Locate the applicable reservation

  • When prompted to finish the contract, select Yes to redirect to Reservation Overview

  • See: Begin Vehicle Return below for next steps

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2. Locate the vehicle and finish the contract from Vehicles

  • Select Vehicles from the main navigation

  • Input vehicle details or select the vehicle from the list below

  • Select Manage Reservation to redirect to Reservation Overview

  • See: Begin Vehicle Return below for next steps

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Begin Vehicle Return

  • In Reservation Overview, select Begin Vehicle Return

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  • In Vehicle Usage Data, input the ending Fuel Level and Odometer Reading (if you use Connected Car Services, fuel, and odometer values will update automatically)

  • Add any Vehicle Issues (documented issues will appear on the Driver Agreement)

  • Select Save

  • Confirm the Vehicle Data (Final Fuel and Final Odometer)

  • Select Finish Contract

  • In Payment, select Confirm for zero balance, Charge Now to process payment, or Charge Later to create an Unsettled Balance.

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  • Inform the customer that they will receive a copy of their Driver Agreement via text (in the United States) or email (in Canada).

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