Employees can be added and employee permissions can be modified in Dealerware Web. Employees cannot be added in Dealerware Mobile.
Only users with both the "Employee Permission Manager" and "Employee Manager" permissions will be able to add employees.
To add an employee:
- Login to my.dealerware.com
- Select Employees on the main menu
- Select + ADD EMPLOYEE
- Complete the requested information including first name, last name, email, and phone number (optional)
- Select ADD EMPLOYEE
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The employee will receive an email to create a password and activate their account
If they don't receive an email within a few minutes, be sure they check their spam folder and confirm Dealerware emails aren't being blocked. If they are still not receiving an email from Dealerware, submit a ticket.
To search for an employee:
- Login to my.dealerware.com
- Select Employees on the main menu
- Search for the employee in the search bar by name, email, or phone number
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To search for a deactivated employee, select Deactivated from the Employee Status dropdown