Dealerware

Dealerware provides dealerships with valuable data insights to reduce Length of Contract metrics.

Where Can I Find Length of Contract Data?

<a href="https://support.dealerware.com/hc/en-us/articles/360042824793-How-do-I-use-the-KPIs-in-Dealerware-Web-" target="_blank">Dashboard - KPIs</a>: Avg. Length of Contract: Average time a driver is in possession of a vehicle.

<a href="https://support.dealerware.com/hc/en-us/articles/360042825813-How-do-I-use-the-Open-Contracts-section-in-Dealerware-Web-" target="_blank">Dashboard - Open Contracts:</a> Days on Contract: Current open contracts w/ elapsed contract days.

<a href="https://support.dealerware.com/hc/en-us/articles/360042331334-How-do-I-use-the-Service-Advisor-Performance-section-in-Dealerware-Web-" target="_blank">Dashboard - Service Advisor Performance:</a> Days on Contract: Total contracts finished in the last 30 days per Service Advisor and the average length of each contract.

<a href="https://support.dealerware.com/hc/en-us/articles/360022563114-What-reports-are-available-to-me-in-Dealerware-Web-" target="_blank">Contracts Report:</a> Length of Contract: The duration of individual contracts.

- <a href="https://support.dealerware.com/hc/en-us/articles/360042824793-How-do-I-use-the-KPIs-in-Dealerware-Web-" target="_blank">Dashboard - KPIs</a>: Avg. Length of Contract: Average time a driver is in possession of a vehicle.
- <a href="https://support.dealerware.com/hc/en-us/articles/360042825813-How-do-I-use-the-Open-Contracts-section-in-Dealerware-Web-" target="_blank">Dashboard - Open Contracts:</a> Days on Contract: Current open contracts w/ elapsed contract days.
- <a href="https://support.dealerware.com/hc/en-us/articles/360042331334-How-do-I-use-the-Service-Advisor-Performance-section-in-Dealerware-Web-" target="_blank">Dashboard - Service Advisor Performance:</a> Days on Contract: Total contracts finished in the last 30 days per Service Advisor and the average length of each contract.
- <a href="https://support.dealerware.com/hc/en-us/articles/360022563114-What-reports-are-available-to-me-in-Dealerware-Web-" target="_blank">Contracts Report:</a> Length of Contract: The duration of individual contracts.

How Can I Improve My Average Length of Contract KPI?

Review Dashboard - Open Contracts, filter the Days on Contract column by descending order, and prioritize contracts elapsed greater than four days.

Evaluate Repair Orders against contracts elapsed greater than four days, and contract the affiliated drivers.

Evaluate the Dashboard - Service Advisor Performance table and work with Advisors who have a high Length of Contract.

- Review Dashboard - Open Contracts, filter the Days on Contract column by descending order, and prioritize contracts elapsed greater than four days.
- Evaluate Repair Orders against contracts elapsed greater than four days, and contract the affiliated drivers.
- Evaluate the Dashboard - Service Advisor Performance table and work with Advisors who have a high Length of Contract.

Improve Your Dealership's Average-Length-of-Contract KPI

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Improve Your Dealership's Average-Length-of-Contract KPI

Overview

Where Can I Find Length of Contract Data?

How Can I Improve My Average Length of Contract KPI?