There are two ways to locate and finish contracts scheduled to end today. You may select Schedule from the main navigation to access Daily Schedule or select Vehicles, input vehicle details or scan the vehicle QR code, and access the contract affiliated with the vehicle.
- Select Schedule on your device, then locate the applicable reservation in a Dropoff status
- When prompted to finish the contract, select Yes
- Enter the ending Fuel Level and Odometer Reading (if you use Connected Car Services, fuel, and odometer values will update automatically)
- Select Save
- Review the vehicle's condition and document issues in Vehicle Issues (issues documented at contract finish will appear on the customer agreement)
- Select Finish Contract
- Select Yes to continue
- If there are no charges, select Done (If there are charges, select Charge Now to process payment or Charge Later to create an Unsettled Balance).
- Inform the customer that they will receive a copy of their agreement via text (in the United States) or email (in Canada).