Getting Started

Help Center Overview & Best Practices

• Introduction to Dealerware

Accessing Dealerware

• Dealerware Web Login
• Dealerware Mobile Login
• Password Update and Account Activation
• Access Dealerware Web on a Mobile Device
• How to Log in to Dealerware via Single Sign-On (SSO) for Volvo Dealers

Adding Users

• Create or Locate an Employee Account in Dealerware Web
• Deactivate or Reactivate an Employee Account in Dealerware Web
• Learn about Employee Account Permissions
• Update an Employee's Account Permissions in Dealerware Web

Configuring Programs & Agreements

• Add Custom Agreement(s)
• Create or Remove Programs
• View or Edit Custom Agreement Terms
• Manage Programs
• View Program Agreement(s)
• Assign Vehicles to Programs in Dealerware Web

See all 15 articles

Location Settings

• Require "Customer VIN" on Contracts
• Require Repair Order on Contracts
• Manage your Settings in Dealerware Web
• Switch Between Dealership Locations in Dealerware Mobile
• Learn About Dealerware Mobile's Capabilities
• Learn About the Dealerware Referral Program

Adding Vehicles

• Learn About Fleet Upload Requirements
• Convert your Fleet File to .CSV Format

Alerts & Notifications

• Service to Sales Leads
• Learn about De-Risk Alerts and How to Configure Them
• Advanced Geofencing & Alerts